Policies

Chocolate Shipping Policy

Applies during warm weather. We post a notice at the top of the site when it is in effect.

Because chocolate is heat-sensitive, 2-day or next-day shipping is required to ensure your order arrives in good condition. Please note that products travel through various transit environments and warehouse facilities beyond our control, regardless of your local weather.

Ground shipping is at your own risk. Chocolate orders shipped via ground are not eligible for replacement or refund. Ground shipping is available at checkout, but you assume all risk if you select this option.

Packing and minimums

  • Chocolate orders ship separately from other items and may arrive in a different package.
  • Insulation and ice packs are included at no extra cost.
  • Each order requires a minimum of 10 units.

Ship days

We ship chocolate orders Monday through Wednesday. Orders placed on Thursday or later will ship the following Monday.

If you have any questions prior to placing your order, please contact us, and we will be happy to help you select the appropriate shipping option.